Since our upgrade to 6.0.7 there has been a change in some of the spam scoring that has affected some e-mail, causing it to end up in your junk folder when normally, or at least pre 6.0.7, would not…

We have made some changes to correct (or at least work-around) the issue… you can help  by marking any mail that ends up in your junk folder that shouldn’t be there as “not spam”.

For those of you interested, the bug is documented here

As a side note, if you do get mail in your spam folder that should not be there, and marking it as “not spam” does not get it to your inbox in a day or two of marking it, you can goto (in the Zimbra Web Client) Preferences/Mail.  At the bottom of that screen, you’ll see an area that will allow you to whitelist (and blacklist) specific e-mails to over-ride the decisions being made by the internal spam system.

Please let us know if you continue to have any issue with mail ending up as spam that should not be….

Thanx!