musings...

Labor Day and Zimbra Upgrade

sgrzy01 — Fri, 03 Sep 2010 11:16:37 +0000

Labor Day is an official #i2m holiday, so as always, if you need support, we’re available, but give us some additional time to respond to your requests.

Also, we will be dong a Zimbra upgrade Friday 9/3 around 11pm EST, so Zimbra may not be available for :30 or so while we do the work.

Other than that, hopefully it will be a quiet weekend. Please have an enjoyable and safe holiday…

Windows 7 Mouse Hover Click

Scott — Thu, 02 Sep 2010 12:04:10 +0000

Had an issue were a user had a brand new windows 7 laptop and if he hovered for too long over something it would double click and open. The fix was found on this website. Goto control panel>ease of access center>make the mouse easier to use>make it easier to manage windows. If activate a window by hovering over it with the mouse is on – turn it off. Else turn on that option and apply, then go back in and turn it off.

Verizon Droid-x and Zimbra

admin — Mon, 30 Aug 2010 15:46:58 +0000

Just a bit of a warning… seems as though the new Droids from Verizon are having an issue with Zimbra, specifically truncated e-mails… This was a problem a few version back generally with Droids, but had been fixed… seems to have poped up again just for these new Verizon Droids..

So… A bug report has been opened:

https://bugzilla.zimbra.com/show_bug.cgi?id=50147

And the original problem:

https://bugzilla.zimbra.com/show_bug.cgi?id=42482

We’ll keep you updated…

Short Term Fixes:

Set up you mail as an IMAP account, disabling ActiveSync for mail, and keeping it for calendar and contacts
Goto http://zimbra.polestarnetworks.net/m and use the mobile web client with full access to mail/cal/contacts and more. This is way more piratical with the Droids than the iPhone b/c the Droid lets you save your user/password… so with a bookmark to the above site, you can pop into the full mobile client easily… Even w/o this issue, if you haven’t checked out the mobile web client on your iPhone or Droid… plz do.. its very nice…

Stay tuned

#i2m New Website!

sgrzy01 — Mon, 09 Aug 2010 02:20:08 +0000

We just launched our new web site… please take a look:

http://www.include-im.com

We try to run our business a little different, and we hoped to reflect that in our web site… hope you like it…

Firewall Maintenace

admin — Fri, 30 Jul 2010 19:19:43 +0000

The Superior Group firewall will be offline 7/31/10 9pm EST – 8/1/10 6pm EST. The Polestar firewall will be offline 7/31/10 11pm EST – 11:45pm EST. Both devices will be receiving software and hardware upgrades. Access to Zimbra email, all websites, and shared files will be unavailable during the brief outage at Polestar

Archive your zimbra mail

Russ — Fri, 30 Jul 2010 19:17:55 +0000

Keeping your mailbox quota in check can be tricky. Even after deleting junk and old messages, you can still find yourself with a significant chunk of e-mail that you need to keep but don’t have the space for.

But how much e-mail do you really need instantly, at your fingertips?

By using zimbra desktop, you can archive mail messages to your local computer – letting you keep whatever you want, without having to worry about quota limits on the server. Utilizing this method, you can keep your zimbra inbox small (say, only 2 weeks back) and still have everything available to you in your zimbra desktop. It also means you’ll have access to your e-mail, regardless of internet connectivity.

http://www.zimbra.com/desktop/help/en_US/Zdesktop/Archiving_your_email_messages.htm

Over-active Spam Protection

sgrzy01 — Thu, 15 Jul 2010 12:59:30 +0000

Since our upgrade to 6.0.7 there has been a change in some of the spam scoring that has affected some e-mail, causing it to end up in your junk folder when normally, or at least pre 6.0.7, would not…

We have made some changes to correct (or at least work-around) the issue… you can help by marking any mail that ends up in your junk folder that shouldn’t be there as “not spam”.

For those of you interested, the bug is documented here

As a side note, if you do get mail in your spam folder that should not be there, and marking it as “not spam” does not get it to your inbox in a day or two of marking it, you can goto (in the Zimbra Web Client) Preferences/Mail. At the bottom of that screen, you’ll see an area that will allow you to whitelist (and blacklist) specific e-mails to over-ride the decisions being made by the internal spam system.

Please let us know if you continue to have any issue with mail ending up as spam that should not be….

Thanx!

Social Zimlet

sgrzy01 — Fri, 09 Jul 2010 17:54:02 +0000

For those of you that were having issues with the Social Zimlet, the problem has been corrected… Let the time wasting begin!

On second thought…

sgrzy01 — Fri, 09 Jul 2010 03:24:46 +0000

Wow… the Social Zimbra Zimlet is really cool… so cool, that… I decided to disable it for most of the domains… boy… what a time suck that Zimlet could be…

So… You have the link that describes it and if a “responsible party” for your domain says its ok, then great, we’ll enable… but I definatly put this in the “needs to be approved” column…

All the other Zimlets have been deployed…

Have fun!

Firewall Maintenance at PoleStar

admin — Thu, 08 Jul 2010 16:47:32 +0000

Our main Firewall at PoleStar will be rebooted at 6am EST on Friday the 9th.

This will cause a 2-3min interruption to ALL services at PoleStar. Sorry for any inconvience this may cause.

Thanx